Service Details (Service Catalog)
Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (43.40.12.005) and the Service Unit name to refer to the service.
Siemens Optiset Headset Adapter – 43.40.12.005
$ 4.25 Per Service Monthly
Siemens Optiset Headset Adapter
The Optiset E headset adapter permits the connection of two headsets. The use of a headset offers numerous advantages, especially for users with high call rates (e.g. call centers, attendant consoles or sales/telemarketing departments).
The second headset can be used by another person in the room (e.g. during an important call or ACD training). In addition to the features of the Optiset E headset adapter, the optiset E headset adapter plus offers a connection for a recording device, enabling the user to register and document important calls.
Weight = 122g, Width = 76mm, Depth = 165mm, Height = 48mm
All UCF departments, direct service organizations, and private vendors/companies that provide support services to the University.
Available Service Locations:
All UCF entities and direct service organizations located on the Orlando campus, the regional campuses, the Central Florida Research Park, and other UCF colleges located on remote campuses (e.g. Rosen College, UCF Medical Campus at Lake Nona, etc.).
Faculty; Staff; Non-UCF (on / off campus)
This adapter requires a Siemens Optiset-E Device. A TRF (Telecommunication Request Form) is required for service.
Required Additional Services:
Signed SLA Required: