Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number ( and the Service Unit name to refer to the service.

Service Name:

Emergency Telephone Unit (Talk A Phone) –


$ 47.50 Per Service Monthly

Brief Description:

Emergency Talk A Phone

Detailed Description:

The ETP-400 is an outdoor-rated, ADA-compliant hands-free Emergency Phone for use in locations such as: parking facilities, college campuses, controlled access gates, medical centers and industrial parks.

Included Functionality:

Built-in auto-dialer can dial two numbers: if first number doesn’t answer or is busy, dials second number, Auto-answer allows security to monitor and initiate calls with Emergency Phone, Options available that offer the ability to automatically identify attendant of location of calling phone by recorded message and digital display, Cast metal raised letter and Braille signage for ADA compliance, Vandal resistant stainless steel faceplate and metal button, Uses regular phone lines or PBX, Phone line powered: no power supply or battery back-up needed, Auxiliary input and outputs to integrate with CCTV, Blue Light Strobe, Scream Alert and other devices, Circuit boards are conformally coated for water protection, LED indicator for hearing impaired.

Technical Specifications:

Dialing Speed: Approximately 10 tones per second, Connection: Parallel tip and ring connected to RJ-11 connector for quick installation, Circuit Protection: Varistor lightening suppressed and full wave polarity guarded, Programming: Non-volatile EEPROM programming can be done from any telephone, Wiring: 1 twisted-shielded pair (gauge depends on distance), Construction: 12 gauge #4 brushed stainless steel face plate, Dimensions: Front Panel: 9.5(241) W x 11.75(298) H in(mm), Weight: 8 lbs., Power Source: Phone line powered (requires 20mA at 24V off-hook), Operating Temperature: -4 to +149 degrees Fahrenheit (-20 to +65 degrees Celsius), Digit Capacity: Up to 18 digits, including pauses, for each of two phone numbers, Compliance: CSA Certified to UL Standard 60950.

Service Components:

This service includes full maintenance, repair, or replacement of the unit and supporting cabling, training is provided initially and ongoing if needed, software and firmware upgrades and patching.

Optional Components:


Authorized Customers:

All UCF departments, Direct Service Organizations, and private vendors/companies that provide support services to the University.

Available Service Locations:

All UCF entities and DSOs located on the Orlando campus, the Regional Campuses, the Central Florida Research Park, and other UCF colleges located on remote campuses (e.g., Rosen College, UCF Medical Campus at Lake Nona, etc.).


Faculty; Staff; Non-UCF (on / off campus)


This device requires an analog port either with UCF’s Siemens PBX or a Cisco VG224 analog phone gateway. A TRF (Telecommunication Request Form) is required for service.

Required Additional Services:

Service Unit:

CS&T Telecommunications

Service Owner:

Communication Services

Service Number:

Signed SLA Required: