Service Details (Service Catalog)
Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (43.40.15.034) and the Service Unit name to refer to the service.
Contact Center Menu/Sub Menu – 43.40.15.034
$ 1.50 Per Service Monthly
Menu and Sub menus for Contact Center and Call processing
Menu or Sub Menu in Contact Center system. Options to direct callers to specific messages and other numbers.
All UCF departments, direct service organizations, and private vendors/companies that provide support services to the University.
Available Service Locations:
Orlando campus, UCF occupied buildings in the Central Florida Research Park, Rosen College campus, and the UCF Medical campus at Lake Nona.
Faculty; Staff; Non-UCF (on / off campus)
Cisco VOIP service
Required Additional Services:
Signed SLA Required: