Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (43.40.15.009) and the Service Unit name to refer to the service.

Service Name:

Call Data – Custom report – 43.40.15.009

Price:

$ 13.00 Per Service Monthly

Brief Description:

Call data custom report provided monthly.

Detailed Description:

Call Data Custom report provided monthly.  Data can consist of all incoming and outgoing calls.  Data also consists of charges incurred by department.

Included Functionality:

Software only

Technical Specifications:

Software only

Service Components:

Monthly report of call data.

Optional Components:

N/A

Authorized Customers:

All UCF departments, direct service organizations, and private vendors/companies that provide support services to the University.

Available Service Locations:

All UCF entities and direct service organizations located on the Orlando campus and the Central Florida Research Park.

Audience:

Faculty; Staff; Non-UCF (on / off campus)

Dependencies:

PBX, Pollcat. A TRF (Telecommunication Request Form) is required for service.

Required Additional Services:

Service Unit:

CS&T Telecommunications

Service Owner:

Communication Services

Service Number:

43.40.15.009

Signed SLA Required:

No