Service Details (Service Catalog)
Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (43.10.16.001) and the Service Unit name to refer to the service.
BlackBerry Enterprise Server Connection – 43.10.16.001
$ 12.50 Per Service Monthly
BlackBerry Enterprise Server Connection
Use of BlackBerry Enterprise Server to synchronize electronic mail, calendar, tasks and contacts to UCF GroupWise System on BlackBerry devices.
Two servers using Research in Motion software and licensing
Service activation, service support, and handheld support on software failures
All UCF departments, direct service organizations, and private vendors/companies that provide support services to the University.
Available Service Locations:
All UCF entities and direct service organizations located on the Orlando campus, the Regional Campuses, the Central Florida Research Park and other UCF colleges located on remote campuses (e.g. Rosen College, UCF Medical Campus at Lake Nona, etc.).
GroupWise electronic email account, a BlackBerry device, and a BlackBerry enterprise data plan. A TRF (Telecommunication Request Form) is required for service.
Required Additional Services:
Signed SLA Required: