Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (43.40.15.024) and the Service Unit name to refer to the service.

Service Name:

Automatic Call Distribution – Hunt Group Pilot – 43.40.15.024

Price:

$ 2.50 Per Service Monthly

Brief Description:

The telephone number (primary) that callers dial to call a department.

Detailed Description:

The primary telephone number that is advertised and that callers dial.

Included Functionality:

N/A

Technical Specifications:

N/A

Service Components:

N/A

Optional Components:

N/A

Authorized Customers:

All UCF departments, direct service organizations, and private vendors/companies that provide support services to the University.

Available Service Locations:

All UCF entities and direct service organizations located on the Orlando campus, the Central Florida Research Park, and other UCF colleges located on remote campuses where UCF Telecommunications provides services.

Audience:

Faculty; Staff; Non-UCF (on / off campus)

Dependencies:

A TRF (Telecommunication Request Form) is required for service.

Required Additional Services:

Service Unit:

CS&T Telecommunications

Service Owner:

Communication Services

Service Number:

43.40.15.024

Signed SLA Required:

No