Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (44.00.02.001) and the Service Unit name to refer to the service.

Service Name:

PeopleSoft – CRM Mass Communication Tool – 44.00.02.001

Price:

$0 Per Service Monthly

Brief Description:

Customer relationship management software

Detailed Description:

Primarily a communication tool, the customer relationship management (CRM) software serves as a platform to communicate critical information involving student records and/or employment opportunities at a mass level.

Included Functionality:

N/A

Technical Specifications:

N/A

Service Components:

N/A

Optional Components:

N/A

Authorized Customers:

All UCF departments or organizations.  Note: Department data managers of the specific ViewStar library must approve user request before CS&T can grant user data access.

Available Service Locations:

All UCF Campuses and Research Park

Audience:

Faculty; Staff

Dependencies:

N/A

Required Additional Services:

Service Unit:

CS&T Enterprise Application Development

Service Owner:

Applications System Analyst/Programmer

Service Number:

44.00.02.001

Signed SLA Required:

Yes