ALM__124Computer Services and Telecommunications (CS&T) is an operating unit within the Information Technologies and Resources (IT&R)  Division at the University of Central Florida. Our mission is to provide central information technology resources including software, databases, computer networks, telephones, and staff to support the academic, research, and business activities of the University.

As the main provider of information technology resources, our responsibilities include providing all telecommunications services (voice and data), enterprise administrative  systems and support  to the UCF community including:

  • Campus telephone system
  • Campus local  area network
  • Campus wide area network
  • Campus wireless network
  • Cable TV
  • Computer labs
  • Computer store
  • Data center operations and system administration
  • Email
  • Document imaging services
  • Enterprise administrative data processing services
  • Online instruction support
  • PeopleSoft ERP (SA/HR, Portal, CRM) development
  • Identity management/ domain services
  • Research computing
  • Web hosting services

CS&T is responsible for everything from  overseeing the University’s wireless network  through Network Services, to maintaining important student resources such as WebCourses and myUCF.  In addition to our routine work, we usually have dozens of unique and exciting projects in the works. We also maintain several public student labs located throughout campus, as well as a professionally staffed computer store  that facilitates the purchase of software or hardware at competitive prices.

CS&T is comprised of two distinct subsections, Delivery Management and Administrative Support Services, in order to fully meet our clients’ expectations. CS&T’s responsibilities are delegated between our seven organizational units within those subsections, to provide centralized support and service for all aspects of the University’s computing, networking, and telecommunications. Robert Yanckello is the Chief Technology Officer and Director for CS&T. He may  be  contacted at  (407) 823-2711.