Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (42.10.04.007) and the Service Unit name to refer to the service.

Service Name:

Windows 8 Desktop – 42.10.04.007

Price:

$ 50.00 Per Service Monthly

Brief Description:

This service is provided to give users remote access to a virtual desktop.

Detailed Description:

This service provides access to a VMware Windows 8.1 virtual desktop.

Computer object will be placed into customer OU and customer will be expected to maintain patches and security.

Included Functionality:

The customer will be provided with access to the Windows 8.1 desktop environment via the CS&T virtual desktop web page. The customer will login to the NET domain via the desktop and access resources from there.

Technical Specifications:

Desktop will be a virtual machine running Microsoft Windows 8.1 on top of VMware vSphere and VMware View desktop infrastructure.

Desktop will be managed by customer and must follow Information Security Office standards and guidelines:

Security Guidelines

https://collaboration.ucf.edu/sites/projects/infosec/standards/Documents/101-102%20Systems%20Configuration%20Standards.pdf

Service Components:

CS&T will maintain a pool of VMware virtual desktops for this purpose.

Optional Components:

N/A

Authorized Customers:

All UCF departments and organizations

Available Service Locations:

All UCF Campuses and Research Park

Audience:

Faculty; Staff

Dependencies:

N/A

Required Additional Services:

Service Unit:

CS&T Enterprise Systems and Operations

Service Owner:

IT Infrastructure

Service Number:

42.10.04.007

Signed SLA Required:

Yes