Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number ( and the Service Unit name to refer to the service.

Service Name:

Phone Disconnect –


$ 30.00 Per Service One-Time

Brief Description:

Disconnect a telephone

Detailed Description:

Disconnect a telephone, remove all circuit cross-connections back to the serving PBX, and update records.

Included Functionality:


Technical Specifications:


Service Components:


Optional Components:

Disconnect of a telephone ( and a voicemail box service ( at the same time will result in a charge of $22.50 for each service.

Authorized Customers:

All UCF departments, direct service organizations, and private vendors/companies that provide support services to the University.

Available Service Locations:

All UCF entities and direct service organizations located on the Orlando campus, the Central Florida Research Park, and other UCF colleges located on remote campuses where UCF Telecommunications provides services.


Faculty; Staff; Non-UCF (on / off campus)


A TRF (Telecommunication Request Form) is required for service.

Required Additional Services:

Service Unit:

CS&T Telecommunications

Service Owner:

Communication Services

Service Number:

Signed SLA Required: