Service Details (Service Catalog)
Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (43.20.18.001) and the Service Unit name to refer to the service.
Pegasus Support – 43.20.18.001
$0 Per Service One-Time
Provide support for Pegasus
Provide Tier 1 – 2 troubleshooting support and answer navigational questions regarding Pegasus e-mail/FTP services. Pegasus password reset. Assist users with Pegasus login Issues. Assist client with Pegasus server settings for other mail clients. Pegasus account quota status. Provide troubleshooting for FTP to pegasus account. Provide command line troubleshooting for Pegasus (PINE). Report any Pegasus server issues. Pegasus is limited and the onlycustomers using this resource are Organization and Faculty accounts. Individual accounts are not longer accepted.
Pegasus Account (Client), authentication of client, NID, Last 4 digits SSN, ISO #, date of birth and telephone.
All UCF departments and organizations.
Available Service Locations:
All UCF regional campuses and Research Park
Required Additional Services: