Service Details (Service Catalog)
Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (43.20.18.004) and the Service Unit name to refer to the service.
myUCF/PeopleSoft Support – 43.20.18.004
$0 Per Service One-Time
Provide support for myUCF
Provide level 1 and 2 troubleshooting support and answer navigational questions regarding myUCF.
Provide level 1 and 2 troubleshooting support for myUCF issues. Report issues with the website to appropriate administrators (PSTECH) via Leap request ticket.
Assist clients with myUCF navigation. Assist faculty/staff with resolving security access issues. Report issues with connectivity between myUCF and supporting sites. Perform LDAP password resets. Direct user on how to resolve issues with the self reset on the site. Direct students experiencing application problems or incorrect information to the Registrars office.
PeopleSoft Account (Client), authentication of client, PID, Last 4 digits of SSN, ISO #, date of birth and telephone.
All UCF students, departments and organizations
Available Service Locations:
All UCF campuses and Research Park
Required Additional Services: