Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (30.20.02.012) and the Service Unit name to refer to the service.

Service Name:

Casper Mac Management – 30.20.02.012

Price:

$ 21.00 Per Service Yearly

Brief Description:

Casper Mac Management Software and Administration

Detailed Description:

Casper Mac Management Software and Administration. This suite will allow Enterprise level management of Apple Computers on the NET domain.

Included Functionality:

Mac Management on the NET Domain.

Technical Specifications:

OSD, application deployment, inventory, policies and configurations.

Service Components:

Casper Suite, tools (Casper Imaging, Casper Remote, Casper Admin and Casper Recon) and netboot server.

Optional Components:

N/A

Authorized Customers:

UCF NET Domain/shared services customers.

Available Service Locations:

UCF all locations.

Audience:

Faculty; Staff

Dependencies:

SMB Share and existing servers.

Required Additional Services:

Active Directory Domain Services – NET Domain DR Test;#595

Service Unit:

CS&T Technology Sales, Service and Support

Service Owner:

UCF TSSS

Service Number:

30.20.02.012

Signed SLA Required:

Yes