Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (43.10.01.006) and the Service Unit name to refer to the service.

Service Name:

Cable TV Digital Adapter – 43.10.01.006

Price:

$ 2.75 Per Service Monthly

Brief Description:

Bright House Digital Adapter for off-campus digital TV services

Detailed Description:

Bright House Networks requires the use of a Digital Adapter to receive Standard or Basic TV service.

Included Functionality:

This service provides over 70 digital channels.

Technical Specifications:

Standard digital CATV industry service specifications provided in Bright House Networks.

Service Components:

Telecommunications provides first and second tier support. Bright House Networks provides the final third tier support.

Optional Components:

Students-

A digital box (additional programming) is available directly from Bright House Networks at an additional monthly cost.

Faculty/Staff-

A digital box (additional programming) is available through CS&T at an additional monthly cost.

Authorized Customers:

All UCF departments, direct service organizations, and private vendors/companies that provide support services to the University.

Digital Adapters are available to *on campus* Administrative and Housing customers at no cost from Bright House.

Available Service Locations:

BHN will charge UCF for off-campus DA’s. Non-billable locations are Orlando campus, UCF occupied buildings in the Central Florida Research Park, Rosen College campus, and the UCF Medical campus at Lake Nona.

Audience:

Faculty; Staff; Students; Non-UCF (on / off campus)

Dependencies:

Required Additional Services:

Service Unit:

CS&T Telecommunications

Service Owner:

Communication Services

Service Number:

43.10.01.006

Signed SLA Required:

No