Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (43.10.01.001) and the Service Unit name to refer to the service.

Service Name:

Cable Television Service – 43.10.01.001

Price:

$ 12.00 Per Service Monthly

Brief Description:

Cable Television Service

Detailed Description:

Cable TV service that provides over 200 digital channels

Included Functionality:

This service provides over 200 digital channels programming.

Technical Specifications:

Standard digital CATV industry service specifications provided in Bright House Networks.

Service Components:

Telecommunications provides first and second tier support.  Bright House Networks provides the final third tier support.

Optional Components:

Students-

A digital box (additional programming) is available directly from Bright House Networks at an additional monthly cost.

Faculty/Staff-

A digital box (additional programming) is available through CS&T at an additional monthly cost.

Authorized Customers:

All UCF departments, direct service organizations, and private vendors/companies that provide support services to the University.

Available Service Locations:

Orlando campus, UCF occupied buildings in the Central Florida Research Park, Rosen College campus, and the UCF Medical campus at Lake Nona.

Audience:

Faculty; Staff; Non-UCF (on / off campus)

Dependencies:

The building requires a Bright House Networks service demarcation point typically located in the building’s main distribution or communications room/closet. This service also requires existing or new RG-6 coaxial cable to the wall outlet.

Required Additional Services:

Service Unit:

CS&T Telecommunications

Service Owner:

Communication Services

Service Number:

43.10.01.001

Signed SLA Required:

No