Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number ( and the Service Unit name to refer to the service.

Service Name:

Analog Desk Phone –


$ 33.25 Per Service Monthly

Brief Description:

Analog desk top telephone 2500-type

Detailed Description:

Industry standard Dual Tone Multi Frequency (DTMF) dial desk top analog instrument 2500-type, fully modular with nine (9) foot handset cord, ADA ( American Disabilities Act) volume control compliant.

Included Functionality:

Basic telephone with touch tone dial pad (DTMF), handset with cord and the standard seven foot wall cord with a RJ11C jack.

Technical Specifications:

The 2500 set is industry standard analog type telephone, for use with B type ringing frequencies, RJ11 modular jack, ringing equivalence number (REN) is 1.5B.

Service Components:

This service includes unlimited campus and local (Orlando area) calling, E911, full maintenance, repair, or replacement of the phone unit and supporting cabling, training is provided initially and ongoing if needed, and access to long distance services.  The usage of long distance is billed separate and in addition to this phone instrument.

Optional Components:

Special hearing aid handsets are available.

Authorized Customers:

All UCF departments, direct service organizations, and private vendors/companies that provide support services to the University.

Available Service Locations:

All UCF entities and direct service organizations located on the Orlando campus, the regional campuses, the Central Florida Research Park, and other UCF colleges located on remote campuses (e.g., Rosen College, UCF Medical Campus at Lake Nona, etc.).


Faculty; Staff; Non-UCF (on / off campus)


This device requires an analog port either with UCF’s Siemens PBX or a Cisco VG224 analog phone gateway. A TRF (Telecommunication Request Form) is required for service.

Required Additional Services:

Service Unit:

CS&T Telecommunications

Service Owner:

Communication Services

Service Number:

Signed SLA Required: