Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number ( and the Service Unit name to refer to the service.

Service Name:

Add Line Appearance on an existing Phone –


$ 25.00 Per Service One-Time

Brief Description:

Add a phone line to an existing phone for line appearance

Detailed Description:

Add 1 phone line to an existing phone with available soft programmable line appearance buttons so the new phone line(s) (Telephopne number) is accessible by pressing that line appearance button

Included Functionality:

Provides the ability to access the line appearance(s) for making and taking calls

Technical Specifications:


Service Components:


Optional Components:


Authorized Customers:

All UCF departmant and Direct Service Organizations

Available Service Locations:

All UCF entities and DSOs located on the Orlando campus, the Central Florida Research Park, and other UCF colleges located on remote campuses where UCF Telecommincations provides telephone/voice services


Faculty; Staff; Non-UCF (on / off campus)


The phone must have soft programmable buttons available

Required Additional Services:

Service Unit:

CS&T Telecommunications

Service Owner:

Communication Services

Service Number:

Signed SLA Required: