Service Details (Service Catalog)
Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (20.00.02.003) and the Service Unit name to refer to the service.
Absolute Software Management Service – Asset Recovery Tool – 20.00.02.003
$0 Per Service One-Time
Absolute Software’s CompuTrace asset recovery tool for all UCF IT property assets, managed and maintained by the Information Security Office (ISO). In the event of a theft, ISO will assist departments and authorities in locating and retrieving the asset.
This services provides centralized management of UCF’s CompuTrace service. CompuTrace is designed to track, manage, and recover mobile computers and compatible devices for better data protection, easier IT asset management, and computer theft recovery. CompuTrace will allow departments to work with ISO to remotely locate stolen computer assets for recovery purposes, and when necessary implement remote data delete. This service requires a special BIOS computer chip that is integrated into the mobile device from the factory, and CompuTrace Complete software package successfully installed. It is strongly recommended for mobile devices containing restricted data.
Provide support for Absolute Software’s CompuTrace Product, e.g. creating department group, creating customer center account, providing the ability to do remote data delete
All UCF departments, organizations, faculty, staff and students
Available Service Locations:
All UCF campuses and Research Park
Absolute Software CompuTrace Complete software installed with compatible embedded BIOS chip for the service to be enabled.
Required Additional Services:
CS&T Information Security Office
Information Security Consulting
Signed SLA Required: