Service Details (Service Catalog)
Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (42.10.10.023) and the Service Unit name to refer to the service.
Virtual Server Windows 2012 – 2 vCPU up to 8GB – 42.10.10.023
$ 260.00 Per Service Monthly
Virtual Server Windows 2012 with 2 vCPU with up to 8GB RAM
This service provides monthly support and administration of a VMware virtual server running a supported Windows server operating system (2012). Configuration changes will be handled as requested.
VM will be hosted in CS&T datacenter. Customer will be provided access to manage VM power operations and attach media via the vSphere client in the CS&T RemoteApp farm. Customer will also be provided access via RemoteDesktop connection. VM will reside on a secure network with no internet access. Any external access to VM must be requested through Network Services.
Virtual server will be housed on a VMware vSphere production cluster maintained by CS&T. Standard configuration of a VM includes 60GB C: drive, 12GB P: (Pagefile) drive, up to 8GB of RAM, and access to 2 vCPU. Server will be provisioned from a standard template provided by CS&T. Disk space will be hosted on CS&T’s NetApp storage array.
Included is the support of the hosted Windows server, the services that are exclusive to the OS, and the server’s ongoing functionality. Also included is the monitoring and patching of hardware and OS-level components. This does not include application/website administration, external storage, backup services, and third-party application/operating system troubleshooting.
Virtual Server – vCPU Upgrade (42.10.10.018)
Virtual Server – Additional 2GB RAM (42.10.10.019)
All UCF departments and organizations.
Available Service Locations:
College of Sciences Building
Required Additional Services:
CS&T Enterprise Systems and Operations
Signed SLA Required: