Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (42.10.10.030) and the Service Unit name to refer to the service.

Service Name:

Virtual Server – VM OS Refresh – 42.10.10.030

Price:

$0 Per Service One-Time

Brief Description:

One VM re-image per year

Detailed Description:

Each VM will be re-imaged once per year at no cost. Additional re-image requests will be charged at the current Virtual Server Creation/Configuration rate. The VM that was refreshed will be retained up to 30 days before the customer is charged for them in addition to the newly rebuilt VMs.

Included Functionality:

VM will be deleted and re-deployed with new OS install.

Technical Specifications:

N/A

Service Components:

N/A

Optional Components:

N/A

Authorized Customers:

Faculty & Staff

Available Service Locations:

College of Sciences Building

Audience:

Faculty; Staff

Dependencies:

N/A

Required Additional Services:

Service Unit:

CS&T Enterprise Systems and Operations

Service Owner:

IT Infrastructure

Service Number:

42.10.10.030

Signed SLA Required:

Yes