Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (42.10.15.002) and the Service Unit name to refer to the service.

Service Name:

System Center Operations Manager (SCOM) – 42.10.15.002

Price:

$0 Per Service Monthly

Brief Description:

Provides customers the ability to see the SCOM console and related alerts.

Detailed Description:

Customers will be provided with access to the SCOM console to view alerts and information for their server inventory.

Included Functionality:

Access to the SCOM console via remoteapp.net.ucf.edu

Technical Specifications:

N/A

Service Components:

N/A

Optional Components:

N/A

Authorized Customers:

All UCF departments or organizations.

Available Service Locations:

All

Audience:

Faculty; Staff

Dependencies:

N/A

Required Additional Services:

Service Unit:

CS&T Enterprise Systems and Operations

Service Owner:

IT Infrastructure

Service Number:

42.10.15.002

Signed SLA Required:

Yes