Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (42.10.16.001) and the Service Unit name to refer to the service.

Service Name:

Security Camera Service HD – 42.10.16.001

Price:

$ 25.00 Per Service Monthly

Brief Description:

Provides storage and application to view live and historical camera images

Detailed Description:

This service provides storage and application to view live and historical HD camera images, with 14 days of retention and no backups of images. All cameras must be Axis branded. Customers are required to maintain their own Milestone licenses for each camera. Customers may also optionally purchase camera maintenance from Signature Systems.

Included Functionality:

N/A

Technical Specifications:

All cameras must be Axis branded.

Service Components:

N/A

Optional Components:

Security Camera Service HD – One additional week of archive storage

Authorized Customers:

All UCF departments, direct service organizations, and private vendors/companies that provide support services to the University.

Available Service Locations:

All UCF Campuses and Research Park

Audience:

Faculty; Staff; Non-UCF (on / off campus)

Dependencies:

N/A

Required Additional Services:

Service Unit:

CS&T Enterprise Systems and Operations

Service Owner:

IT Infrastructure

Service Number:

42.10.16.001

Signed SLA Required:

Yes