Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (42.10.15.001) and the Service Unit name to refer to the service.

Service Name:

Microsoft System Center Configuration Manager (SCCM) – 42.10.15.001

Price:

$0 Per Service Monthly

Brief Description:

Management tool used to support end users device management

Detailed Description:

SCCM will provide delegated access and management of client collections, comprised of workstations and servers in Active Directory. Administrators will have the ability to deploy settings, operating systems, and applications to installed clients through the SCCM application.

Included Functionality:

SCCM includes the following functionality:
Endpoint protection (Antimalware)
Windows operating system deployment
Application delivery
Software updates management
Power management
Client health and monitoring
Asset intelligence
Compliance and settings management
Inventory

Technical Specifications:

N/A

Service Components:

N/A

Optional Components:

N/A

Authorized Customers:

All UCF departments or organizations.

Available Service Locations:

All

Audience:

Faculty; Staff

Dependencies:

N/A

Required Additional Services:

Service Unit:

CS&T Enterprise Systems and Operations

Service Owner:

IT Infrastructure

Service Number:

42.10.15.001

Signed SLA Required:

Yes