Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (42.20.01.015) and the Service Unit name to refer to the service.

Service Name:

Iron Mountain Off-Site Storage (141-160) – 42.20.01.015

Price:

$ 215.00 Per Service Monthly

Brief Description:

Off-site media storage to Iron Mountain (141-160 tapes/yr)

Detailed Description:

This service provides a secure off-site storage for many types of media for disaster recovery. Computer Services will provide off-site storage for a department to send between 141 to 160 tapes per year to Iron Mountain.  The sum of stored tapes plus those in rotation (in and out monthly) should not be greater than 160.

Included Functionality:

N/A

Technical Specifications:

N/A

Service Components:

CS&T Computer Operations staff will assist in the department’s media storage process.  This includes sending/receiving media for off-site storage and requesting media when needed.

Optional Components:

None

Authorized Customers:

All UCF departments or organizations

Available Service Locations:

All UCF Campuses and Research Park

Audience:

Faculty; Staff

Dependencies:

Customers must contact Computer Operations for sending, receiving, and requesting media to/from off-site storage. If the tape volume exceeds 160 tapes in one year, fees will be adjusted accordingly.

Required Additional Services:

Service Unit:

CS&T Enterprise Systems and Operations

Service Owner:

Computer Operations

Service Number:

42.20.01.015

Signed SLA Required:

Yes