Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (42.20.01.019) and the Service Unit name to refer to the service.

Service Name:

Iron Mountain Off-Site Hard Drive Storage – 42.20.01.019

Price:

$ 30.00 Per Service Monthly

Brief Description:

Off-site Hard Drive storage to Iron Mountain

Detailed Description:

This service provides a secure off-site storage for many types of media for disaster recovery. Computer Services will provide off-site storage for a department to send hard drives to Iron Mountain.   The container holds up to 2 hard drives, up to 4 rotations per month.

Included Functionality:

N/A

Technical Specifications:

N/A

Service Components:

CS&T Computer Operations staff will assist in the department’s media storage process.  This includes sending/receiving media for off-site storage and requesting media when needed.  

Optional Components:

None

Authorized Customers:

All UCF departments or organizations

Available Service Locations:

All UCF Campuses and Research Park

Audience:

Faculty; Staff; Non-UCF (on / off campus)

Dependencies:

Customers must contact Computer Operations for sending, receiving, and requesting media to/from off-site storage. If the hard drive volume exceeds 4 rotations per month, fees will be adjusted accordingly

Required Additional Services:

Service Unit:

CS&T Enterprise Systems and Operations

Service Owner:

Computer Operations

Service Number:

42.20.01.019

Signed SLA Required:

Yes