Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (42.20.01.021) and the Service Unit name to refer to the service.

Service Name:

Iron Mountain Extended Term Tape Storage – 42.20.01.021

Price:

$ 12.00 Per Service Monthly

Brief Description:

Extended term Iron Mountain tape storage

Detailed Description:

This service provides a secure off-site storage for many types of media for disaster recovery. Computer Services will provide off-site storage for tapes that require extended periods of storage time.

Included Functionality:

N/A

Technical Specifications:

N/A

Service Components:

CS&T Computer Operations staff will assist in the department’s media storage process. This includes sending/receiving media for off-site storage and requesting media when needed.

Optional Components:

N/A

Authorized Customers:

All UCF department or organizations

Available Service Locations:

All UCF Campuses and Research Park

Audience:

Faculty; Staff

Dependencies:

Customers must contact Computer Operations for sending, receiving, and requesting media to/from off-site storage.

Required Additional Services:

Service Unit:

CS&T Enterprise Systems and Operations

Service Owner:

Computer Operations

Service Number:

42.20.01.021

Signed SLA Required:

Yes