Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number ( and the Service Unit name to refer to the service.

Service Name:

Enterprise Central Email Archiving –


$0 Per Service Monthly

Brief Description:

Archiving all email on the central Exchange system for 7 years.

Detailed Description:

The ability to Archive all email on the central Exchange system. Users email will be moved automatically to a secondary mailbox designated as their online archive mailbox. This mailbox will contain all email that has been archived by the system or user. The archive is accessible via Outlook client or online web client (OWA). Email will be retained for seven years per Exchange server policy.

This is included only in the Shared Services Bundle.

Included Functionality:

UCF employees need to retain email for seven years and Exchange central archiving can provide this service without the user having to place policies or settings on their mailboxes. This is an automatic archiving solution for enterprise email.

Technical Specifications:

With Exchange Online Archiving your organization can host your users’ primary mailboxes on your on-premises servers and store their historical e-mail data in on-premise archive mailboxes. This solution provides the organization with archiving, compliance, regulatory, and e-discovery challenges.

Service Components:

Provide an on-line primary mailbox with a secondary mailbox for email archives.

Optional Components:


Authorized Customers:

All UCF departments or organizations.

Available Service Locations:





NET Domain Account and Exchange Email Mailbox

Required Additional Services:

Service Unit:

CS&T Enterprise Systems and Operations

Service Owner:

Enterprise Messaging

Service Number:

Signed SLA Required: