Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (42.51.01.002) and the Service Unit name to refer to the service.

Service Name:

Data Restore – 42.51.01.002

Price:

$0 Per Service Monthly

Brief Description:

Restores data after an outage or loss

Detailed Description:

This service covers CS&T staff intervention for up to eight (8) restore requests per month, where tape mounts are required by using backup images on disk or up to eight (8) tape mounts per month.

Included Functionality:

N/A

Technical Specifications:

N/A

Service Components:

Restoring data

Optional Components:

None

Authorized Customers:

All UCF departments or organizations

Available Service Locations:

All UCF campuses and Research Park

Audience:

Faculty; Staff

Dependencies:

Must have a network connection and the correct Netbackup client software on a supported Operating System (OS)

Required Additional Services:

Service Unit:

CS&T Enterprise Systems and Operations

Service Owner:

Storage Services

Service Number:

42.51.01.002

Signed SLA Required:

Yes