Service Details (Service Catalog)
Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (42.51.01.002) and the Service Unit name to refer to the service.
Data Restore – 42.51.01.002
$0 Per Service Monthly
Restores data after an outage or loss
This service covers CS&T staff intervention for up to eight (8) restore requests per month, where tape mounts are required by using backup images on disk or up to eight (8) tape mounts per month.
All UCF departments or organizations
Available Service Locations:
All UCF campuses and Research Park
Must have a network connection and the correct Netbackup client software on a supported Operating System (OS)
Required Additional Services:
CS&T Enterprise Systems and Operations
Signed SLA Required: