Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (42.51.01.003) and the Service Unit name to refer to the service.

Service Name:

Data Restore – Extra Tape Mounting – 42.51.01.003

Price:

$ 180.00 Per Service Monthly

Brief Description:

Data restoration beyond the eight (8) allocated tapes per month

Detailed Description:

This service provides restorations performed by CS&T staff during normal business hours that include additional tape mounts beyond the eight (8) allocated per month from the regular Data Restore service.

Included Functionality:

N/A

Technical Specifications:

N/A

Service Components:

Restoring data during normal business hours in excess of the budgeted tape restoration per month

Optional Components:

none

Authorized Customers:

All UCF departments or organizations.

Available Service Locations:

All UCF Campuses and Research Park

Audience:

Faculty; Staff

Dependencies:

Must have a network connection and the correct Netbackup client software on a supported Operating System (OS).

Required Additional Services:

Service Unit:

CS&T Enterprise Systems and Operations

Service Owner:

Storage Services

Service Number:

42.51.01.003

Signed SLA Required:

Yes