Service Details (Service Catalog)
Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (42.51.01.005) and the Service Unit name to refer to the service.
Data Restore – Emergency Support – 42.51.01.005
$ 180.00 Per Service Monthly
Critical data restoration requiring immediate action
This service is available for emergencies between normal data backups.
CS&T System Administration staff are required to assist in the department’s restore issue.
All UCF departments or organizations
Available Service Locations:
All UCF campuses and Research Park
Must have a network connection and the correct Netbackup client software on a supported Operating System (OS)
Required Additional Services:
CS&T Enterprise Systems and Operations
Signed SLA Required: