Service Details (Service Catalog)
Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (42.51.01.004) and the Service Unit name to refer to the service.
Data Restore – After Hours – 42.51.01.004
$ 180.00 Per Service Monthly
Data restoration between 5 PM and 8 AM
This service allows customers to request their data be restored outside of normal busisness hours for an additional charge. Normal business hours are Monday – Friday 8:00 am – 5:00 pm. not including holidays.
Service is performed by CS&T Unix and Storage when restore is requested outside of normal business hours.
Restoring data after business hours
All UCF departments or organizations
Available Service Locations:
All UCF campuses and Research Park
Must have a network connection and the correct Netbackup client software on a supported Operating System (OS)
Required Additional Services:
CS&T Enterprise Systems and Operations
Signed SLA Required: