Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (44.10.01.001) and the Service Unit name to refer to the service.

Service Name:

ViewStar – Viewing Service – 44.10.01.001

Price:

$ 300.00 Per Service Yearly

Brief Description:

Provides access to catalogs in a read-only format

Detailed Description:

A web application (internally known as UCFINFOSTORE) is used to provide read-only access to browse catalogs and display documents stored in ViewStar libraries via a standard web browser.

Included Functionality:

Ability to search, sort, and view specific documents in one or multiple ViewStar libraries.

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Technical Specifications:

N/A

Service Components:

Each user must have an individual ViewStar account. Please visit this link to request an account: https://apps.eis.ucf.edu/AutoWebAcct/NewAcctReq.aspx. Departments will be billed for license fees for each user. Viewing Service provides: WinForm viewer to view images and  troubleshooting of viewer-related problems.

Optional Components:

none

Authorized Customers:

All UCF departments or organizations. Note: Department data managers of the specific ViewStar library must approve user request before CS&T can grant  user data access.

Available Service Locations:

All UCF Campuses and Research Park

Audience:

Faculty; Staff

Dependencies:

Clients must have Windows Operating System (7), Internet Explorer browser (9,10) and Acrobat Reader installed. Clients must configure workstation with Winform Viewer for viewing and must have a minimum 100Mb network connection.

Required Additional Services:

Service Unit:

CS&T Enterprise Application Development

Service Owner:

Document Imaging

Service Number:

44.10.01.001

Signed SLA Required:

Yes