Service Details (Service Catalog)

Please look over the information below to see if this service matches your needs. If it does, you may contact the Service Desk for assistance in putting in your service request. Please use the 9-digit Service Number (44.10.01.002) and the Service Unit name to refer to the service.

Service Name:

ViewStar – Archiving Scanned Documents – 44.10.01.002

Price: $5,000.00

Per Service Yearly

Brief Description:

Provides workflow component and library repository to archive scanned documents permanently

Detailed Description:

Documents are scanned/imported to the workflow, data entry, routed and archived to the library at the end of the process for permanent storage. Price varies depending on customers needs. Contact the service provider for pricing details.

Included Functionality:

ViewStar provides the ability to process documents in the workflow via a custom web-based application that grants users read/write access to data entry, and allows them to review, annotate, manipulate, and route documents to designated worklists in the workflow with user-defined criteria.

Technical Specifications:

N/A

Service Components:

The Enterprise Imaging Systems group will assist with gathering user business requirements to translate them to ViewStar workflow process.  The group will also define library structure, search fields, and security access; design workflow and custom web data entry application; install and configure client scanner and scanning software; provide user training and technical support.  Data protection will be provided using platter duplication and a defined disaster recovery plan.

Optional Components:

Users can request customized automation tasks, the ability to import files: email/attachments, PDFs, HTML, MS Word and Excel, external system interface (PeopleSoft, MSSQL).

Authorized Customers:

All UCF departments and organizations

Available Service Locations:

All UCF Campuses and Research Park

Audience:

Faculty; Staff

Dependencies:

Windows OS 7, IE browser, workstation with 4GB RAM, 3.4 GHZ CPU, 100 Mb min network connection, Fujitsu scanner (purchased separately). Pay a one time charge for a ViewStar scanning software license and recurring user account license (1 min @ $300).

Required Additional Services:

Service Unit:

CS&T Enterprise Application Development

Service Owner:

Document Imaging

Service Number:

44.10.01.002

Signed SLA Required:

Yes