The department of Computer Services and Telecommunications provides a central point of support for all aspects of the university’s enterprise computing, networking, and telecommunications. There are seven Organizational Units (listed below) that make up CS&T - see our organization chart (pdf) for more detail.
 

	Budgeting & Financial Management Office	(407) 823-2711
	Handles accounting, reconciliation and vendor contracts for all Computer Services & Telecommunications purchases.

	Computer Store & PC Labs	(407) 823-5603
	Consists of the UCF Computer Store, PC Service Center, PC Labs and Purchasing & Receiving.  The Computer Store caters specifically to current students, staff and faculty of UCF and surrounding Community Colleges.  The Computer Store stocks hundreds of software titles and has a complete selection of PC and Macintosh hardware.  The PC Service Center and PC Labs are available to all student, faculty and staff.

	Enterprise Application Development & Administration (EADA)	(407) 823-2711
	Includes Business Systems Analysis, Application Systems Analysis & Programming, Data Warehousing, Document Imaging, and Documentation & Professional Development.

	Enterprise Technology Integration Services & Support (ETISS)	(407) 823-2711
	Includes Operations, Identity Management, IT Infrastructure and Enterprise Application Support.

	Information Security Office (ISO)	(407) 823-2711
	Consists of Compliance, Risk Management and Incident Response.  Sets University policies, strategies, standards and procedures for information and system security, protection, disaster recovery, and business continuance.  Develops and implements security audits and procedures to ensure system and information integrity, availability, reliability, confidentiality, and legal/regulatory compliance.  Sets, monitors and enforces security elements within application, infrastructure, and data architectures and development methodologies.

	Project & Performance Management Office (PPMO)	(407) 823-2711
	Manages CS&T enterprise projects from original concept through final implementation.   PPMO areas include Project Management, Analysis & Performance Management, and Documentation.

	Telecommunications	(407) 823-5200
	Includes Communication Services, Network Operations and the CS&T Service Desk.  Communication Services provides for the University's communication needs by providing the Wide Area Network, copper and fiber-optic based physical infrastructure, and all end-user communication applications having a voice component, including but not limited to voicemail, telephone systems, two-way radio, and cable television.  Network Operations designs, implements and ensures the reliability of the campus network for voice, video and data communications, both wired and wireless.  The CS&T Service Desk serves as the single point of contact for Computer Services & Telecommunications for incidents as well as service requests.